- Yes! You can request changes (text, images, etc.) within 2 days of placing your order. Simply email us at service@wowohoh.com with your order number and updated details, and we’ll take care of the modifications promptly.
Tip: To avoid delays, contact us as soon as possible for changes. Once production starts, modifications may no longer be possible.
Our website features a "What-You-See-Is-What-You-Get" preview tool. The preview you see while customizing already includes cropping or adjustments, so your final product will match exactly what you approve on the screen.
To place an order, simply browse our collection and choose the items you wish to purchase. Customize your items by following the on-screen instructions, then add them to your cart. Proceed to checkout to complete your purchase.
Yes, at wowohoh, we specialize in personalized gifts. You can customize items such as necklaces, keychains, photo frames, mugs, and clothing. Follow the customization options provided on the product page to create your unique gift.
We accept all major credit cards, PayPal, and other secure payment methods to ensure your transaction is safe and convenient.
Our processing time for customized orders is typically 3-5 business days. Shipping times vary depending on your location. Once your order is shipped, you will receive a confirmation email with tracking information.
Yes, we offer international shipping to many countries. Shipping rates and delivery times will be calculated at checkout based on your location.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner's website.
Due to the personalized nature of our products, we do not accept returns unless the item is defective or incorrect. If you encounter any issues with your order, please contact our customer service team for assistance.
You can contact our customer service team via email at service@wowohoh.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
Yes, we use industry-standard encryption and secure payment gateways to ensure that your transactions are safe and your personal information is protected.